Texas Comptroller of Public Accounts Contact Information

Need to reach the Texas Comptroller? Here are all the ways to get help with sales tax registration, filing, payments, and compliance questions.

Main Contact Information

Tax Assistance Hotline	800-252-5555
Austin Local	512-463-4600
Hours	Monday – Friday, 8:00 AM – 5:00 PM (Central)
Website	comptroller.texas.gov
Webfile Portal	comptroller.texas.gov/taxes/file-pay

Mailing Address

Texas Comptroller of Public Accounts
P.O. Box 13528
Austin, TX 78711-3528

For overnight delivery:
111 E. 17th Street
Austin, TX 78774

Specific Contact Numbers

Sales Tax Questions	800-252-5555
Franchise Tax	800-252-1381
Permit Applications	800-252-5555
Webfile Technical Support	800-442-3453
Tax Refund Status	800-531-5441

Regional Field Offices

Houston: 1919 Smith Street, Suite 800, Houston, TX 77002 — 713-426-8200

Dallas: 1801 N. Lamar Street, Suite 565, Dallas, TX 75202 — 214-761-8200

San Antonio: 1500 N.E. Loop 410, Suite A, San Antonio, TX 78209 — 210-531-1400

Fort Worth: 1501 S. University Drive, Suite 310, Fort Worth, TX 76107 — 817-870-2900

El Paso: 401 E. Franklin Avenue, Suite 160, El Paso, TX 79901 — 915-834-5600

Online Services (Webfile)

Through Webfile, you can:

• Apply for a sales tax permit
• File and pay sales tax returns
• File franchise tax reports
• Update your business information
• View account history and payment records

Access at: comptroller.texas.gov/taxes/file-pay

Taxpayer Advocate

• Phone: 800-252-5555, Option 4
• Email: tax.help@cpa.texas.gov

Forms and Publications

• AP-201: Texas Application for Sales Tax Permit
• 01-114: Texas Sales and Use Tax Return
• 01-339: Texas Sales and Use Tax Resale Certificate

Access all forms at: comptroller.texas.gov/taxes/sales/forms

Response Times

Phone inquiries	Immediate (hold times vary)
Email inquiries	3-5 business days
Permit applications	2-3 weeks

Related Texas Guides

Rates and Fees — Current Texas sales tax rates.

Business Licensing — Other licenses your business may need.