Florida Department of Revenue Contact Information

Florida Department of Revenue Contact Information

Need to reach the Florida Department of Revenue? Here are all the ways to get help with sales tax registration, filing, payments, and compliance questions.

Main Contact Information

General Tax Information850-488-6800
Toll-Free (within Florida)800-352-3671
HoursMonday – Friday, 8:00 AM – 5:00 PM (Eastern)
Websitefloridarevenue.com
Online Servicesfloridarevenue.com/taxes/eservices

Mailing Address

Florida Department of Revenue
5050 West Tennessee Street
Tallahassee, FL 32399-0100

Use this address for paper applications, correspondence, and mailed payments (though electronic payment is recommended).

Specific Contact Numbers

Sales and Use Tax Questions850-488-6800
Business Tax Registration850-488-6800
Collections / Delinquent Accounts850-617-8600
Refund Inquiries850-617-8585
Taxpayer Rights Advocate850-617-8131

Regional Service Centers

The Florida DOR operates service centers throughout the state for in-person assistance:

Tallahassee (Headquarters)

5050 West Tennessee Street
Tallahassee, FL 32399
850-488-6800

Jacksonville

921 North Davis Street, Building A
Jacksonville, FL 32209
904-798-4900

Tampa

6302 East Martin Luther King Jr. Blvd
Tampa, FL 33619
813-630-1200

Fort Lauderdale

100 West Sunrise Blvd
Fort Lauderdale, FL 33311
954-958-7000

Miami

8175 NW 12th Street, Suite 119
Miami, FL 33126
305-470-5001

Orlando

2301 Maitland Center Parkway, Suite 200
Maitland, FL 32751
407-481-5800

Call ahead to confirm hours and whether appointments are needed.

Online Services Available

Through the Florida DOR e-Services portal, you can:

  • Register for a sales tax certificate
  • File and pay sales tax returns
  • Update your business information
  • View your account history
  • Request copies of certificates
  • Set up electronic funds transfer (EFT) for payments
  • Manage multiple business locations

Access at: floridarevenue.com/taxes/eservices

Taxpayer Advocate

If you are unable to resolve an issue through normal channels, contact the Taxpayer Rights Advocate:

  • Phone: 850-617-8131
  • Email: DORTAXPAYERADVOCATE@floridarevenue.com

The Advocate’s office helps resolve disputes and ensures fair treatment.

Forms and Publications

The Florida DOR website provides downloadable forms and guides:

  • Form DR-1: Florida Business Tax Application
  • Form DR-15: Sales and Use Tax Return
  • Form DR-13: Resale Certificate

Access all forms at: floridarevenue.com/taxes/forms

Response Times

Phone inquiriesImmediate (hold times vary)
Email inquiries3-5 business days typical
Mailed correspondence2-4 weeks

For fastest service, use the online portal or call during mid-week (Tuesday-Thursday) when hold times are typically shorter.

Related Florida Guides

Rates and Fees

Current Florida sales tax rates and county surtax table.

View Rates

Business Licensing

The DOR handles sales tax ? but other agencies handle different licenses.

View Licensing

Prefer guided assistance? Learn about our filing support service for help with your Florida sales tax application.

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